The crew members have been essentially the most non caring I have at any time been over a flight with. It jogged my memory off my days in the resort enterprise once we experienced union and non union groups. I will never fly American yet again I I really need to go west I will push.
I been given a promo in the mail from American Airlines in reference to rapidly tracking to elite standing. After i attempted to log onto the Site inside the promo I couldn't discover it (aa.
My difficulty was a bag that was overweight. Just one female retained stating I could only just take fifty lbs, even if I instructed her I was pleased to pay overage prices. This other woman wasn't as well helpful. However, Nina Kong went actually outside of her approach to help me… calling for facts, looking things up…she even helped me transfer the bag to a safe locale when I went via it to find out if I could rearrange and pull some body weight out.
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Ps I also mailed a complaint to AA through their wed internet site and tried to resolve this concern and I never ever got a response. Just An additional fictitious sport delivered you by American
I spent 2 several hours in addition to a half at AA counter and didn't have the selection as I have already been advised or to loose my ticket and go dwelling
I just acquired from the mobile phone with Connie Sanders in the DFW Workplace. I questioned for her title simply because she was so type and helpful to us. I have not often encountered anyone so helpful and caring. If your Reps might be like her you might have a fantastic airline.
I am aware we needs to be a lot more thorough when put our tickets on line about the eleventh. I don’t know why, we created just a large oversight with traveling day.
I a short while ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. Among the stewardesses was a lady named Kim who were a stewardess for a long period on American. I had been flying with my daughter and her four month outdated infant and experienced various carry on luggage in addition to a bag with the pumping and nursing bottles. Kim was amazing, these a terrific help with many things in the course of our vacation which include although not restricted to acquiring to the flight, getting the baggage into the overhead compartments, obtaining us products we needed over the flight and obtaining out of your flight with our baggage.
When we lastly been given an e mail reaction from American Airways, the total reaction time was approximately 1 hour. While we waited an hour, we did receive multiple responses to our First issue:
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Had a web-based reservation established to go and when endeavoring to submit it instructed me to start out in excess of – I identified as a representative immediately and claimed they may see the price I had been quoted but when refreshed when up $one hundred twenty – Not easy to believe that they would not stand by what they may see on the web – I ended up having to pay back the additional $a hundred and twenty for the reason that I necessary These specific flights – yet again not easy to believe that they would not stand beside the web cost – extremely pricey
I've tried using, without the need of accomplishment to achieve your buyer service Office. I misread the flight time for your personal flight 3530 and wish to alter it. I tried calling in just five minutes of booking this flight but have had no response.
My American Good friend acquired tickets on my behalf but I've gained no facts american assignment help service from you. I haven’t gained any “range†from you — how am I suppose to pick up my ticket at Narita airport?