My spouse And that i flew from Palm Springs to Ft. Myers Florida, to the return excursion, flight 2233 from Dallas, my husband Rick Barnes was Slice extremely poorly by something within the seat when he set our baggage while in the overhead compartment. We called the Hostess and Though blood was gushing out in the wound, he was supplied a band support to go over the 5 inch gash in his leg. We were informed that after Absolutely everyone boarded, the hostess would return with the main assist package and must come up with a report.
The flight crew automatixallu produced me Verify my bag Despite the fact that thier were being many open up overhead bins. See connected flight data. It might be pleasant if they crew did bot observed it wasnt thier fault and dont blame them.
I just finished emailing a problem to buyer resolutions but accidentally hit anything and my information disappeared; did you get it?
Hi，I planned to check with questions about provide a cat through the U.S. to China, so I identified as your Chinese service. The girl termed Annie picked my cellphone. I questioned my query and she or he said †there isn't a way†I mentioned another person told me it is possible. She said †These are lying†she didn't give me any rationalization. I chose to simply call yet again, One more female answered my call.
WOW! Trying to achieve your client service Office by using cell phone is impossible!! I tried three various number and just one was disconnected!! 1 selection I had been prompted to phone attempted to have me purchase – not connected flight services. I think I must return to United.
The baggage service (which wasn't American airlines) identified as me at 2am to let me know they would be bringing my bag out to my household!!!
I am astonished at the lack of client service at American Airlines. I had been a flight attendant for 30 several years and took terrific satisfaction during the training I gained from American. With a current excursion I watched a passenger and agent argue about which just one was ruder. There's no evident enforcement of grooming guidelines any where in the corporate.
On arrival in Panama with flight AA959 one of several two luggages, a Roncato luggage, ( images hooked up ) value €189 arrived broken. I straight away went to the appropriate Workplace inside the airport, where the only real comment was they handed me a « examining Report Damage observe », which I enclose herewith. I put in the following day searching for a fresh baggage and attempting to get in touch with the workplaces through the telephone quantities indicated on the reported document without the need of, having said that, getting any reply – the phone is rarely answered and the line goes blank right after numerous minutes of ready, it doesn't matter which variety I dial. I As a result proceed my vacation and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I all over again try to Call your Office environment for the airport, but the only real guidance they may give me was to situation a complaint by way of your internet site, which I am now performing. In addition to the above, I do have One more – and possibly a lot more major – grievance. At enough time of my reservation I paid out an additional $88 ($forty four Each individual) for additional ease and comfort seats. To my surprise, the seats turned out to generally be the conventional – no added – seats.
touring from Miami to Lima on Saturday March 21 even though I reserve the seats ahead of time I got the final row on the proper facet with the window plus the seat didn't transfer making my flight complicated ., on the best way again on flight # 918 the service was worst. within the sign in I had to open up my match situations to even up the weigth . Once i provide to purchase The three excess kilos they try and cost me $ a hundred and eighty.00per accommodate scenario. steering clear of to pay for $ 480.00 I had to go on he floor to maneuver close to my belongins ,I needed to go back to the counter since out seats ( we have been # ten on line at sign in ) ended up separates, after that we had to keep going for walks around the gates because the counter employee never gave us the gate range, ( Once i check with in regards to the gate facts to another amercian ailines employee in gate 26 he pointed towards the gate screan ) this time the seats felt more compact that common , the food stuff was terrible, the bread was so tough , the lettuce within the salad appear outdated , I returned the foods exactly the same way that I received it, the light turns off though im reading through severeal times that I had to maintain my finger over the change to continue looking through after five awful hours I got to your summary that I wont travel on American Airlines yet again
I'd have never considered I might have stolen merchandise from our luggage. At this minute I am really upset as to how your staff on the airport in Cancun went as a result of my luggage and stole 2 credit cards and employed them. I am needing to hold out to implement our accounts for that reason for more then a go to my blog week. I also gained a phone yesterday from my city library relating to a individual who identified as them to question me if I'd lost merchandise.
We will not fly American Airways at any time all over again, and neither will my family and friends. they are going to drop lots in excess of the $863 he mentioned.
I'm at this time on the flight from JFK to LAX on American Airways (flight 0019) and was Incredibly frustrated that I Virtually skipped the flight due to terribly LONG lines to acquire by way of security. For my eleven:00 struggle, I arrived for the airport at 9:forty five — pleased to have a good amount of time for you to get to my gate, or so I believed; I hardly created it on the flight and I used to be the final one during the doorway without any time to get h2o or utilize the restroom.
I am 1,000,000 member and normally get pleasure from touring on AA,but U.S. Air is not any fantastic. The personnel is extremely rude
On account of a household hardship, we've been not able to make our vacation as Beforehand prepared and had to cancel our reservations. We spoke to the agent at American Airways and stated the specific situation to her, and she proposed that we Get in touch with you.